2012-09-14 / In the Know

Meet town’s new human resource team

By B. Michael Thurlow
Special contributor

Earlier this summer Scarborough’s former Human Resources Director, Ellen Blair, announced she had been offered an exciting new opportunity to lead the city of Jacksonville, Fla., human resources office and that she would be leaving Scarborough in July.

About that same time, longtime human resources Administrative Assistant and General Assistance Specialist, Brenda Clark, decided to retire, leaving a void in that very busy municipal office.

In August, Town Manager Tom Hall announced that Jaclyn Mandrake would join our team as the new Human Resource Director. Mandrake spent the prior two years as human resources director of the Local Government Center in Concord, N.H., and previously held a diverse array of human resources and management positions at Columbia University, Thomson Reuters Financial, Macy’s and the New York Yankees.

A standout equestrian rider in her college years at Sweet Briar College (Va.), Mandrake also attended programs abroad in Costa Rica, France and the Pacific Islands, plus served in competitive internships at the White House and the U.S. Department of Justice. She earned her J.D. from University of Maine Law School in 2009 and was admitted to the Maine Bar in 2010.

When I interviewed her recently Mandrake said, “I consider this appointment a privilege and look forward to serving a team with such a high caliber of talent.”

Over the past few weeks as I’ve had the opportunity to work with Mandrake and I’ve found her to have just the right combination of professional experience, knowledge and compassion to be an excellent director and I look forward to working with her as part of the town’s senior management team.

One of Mandrake’s first duties was reorganizing the department. She started by working with veteran town employee Heidi McNinch, payroll supervisor and human resources ssistant.

McNinch, of Old Orchard Beach, joined Scarborough’s front office in 2000 as a member of the finance department. She has enjoyed multiple promotions in the 12 years since and was designated the town’s outstanding employee in May 2009. In her new capacity, she will assist in recruitment, maintenance of personnel files, verification of data and processing of employee benefits.

Next, Mandrake needed to find a human resources assistant to fill the vacancy left by Clark’s retirement. She found an excellent choice in a current town employee, Westbrook resident Carrie Noyes, who has served as Scarborough’s deputy town clerk since 2007.

In her former role in the clerk’s office Noyes worked on a myriad of tasks from updating the town’s website to preparing 14 elections as registrar of voters. She has developed lasting relationships with the Scarborough Town Council, various committees and the community at large. The nature of her new position covers diverse responsibilities in personnel organization and office administration.

“Inspiration won’t be hard to find in Scarborough, one of Maine’s finest municipalities,” Mandrake said. “The town has our full commitment.”

I’m confident that this trio of professionals will do an outstanding job for the citizens of Scarborough. B. Michael Thurlow is fire chief for Scarborough.

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